Last updated: 01/23/2006

How to Sign Up | First Use | SPAM Control Panel | Daily Quarantine Summary Email | Troubleshooting | Plug-in | Whitelist Features

How to Sign Up

The new SPAM filter is available for our customers immediately. Setup is not required. Once your email account starts getting SPAM, our SPAM firewall will email you a message.

How it Works

More than 90% of the email messages are SPAM or virus related. Our new SPAM Filter can reduce these junk emails by up to 98%. The filter is easy to use and will guide users through day to day use.

Upon entering our system, your SPAM Filter sorts messages into 5 categories: clean messages, virus messages, known SPAM, questionable messages, and doubtful messages. Clean messages believed to be free from SPAM or viruses will be sent to your inbox without intervention. Virus messages are messages with viruses and are cleaned then a notification is sent to you. Known SPAM will be automatically deleted upon entering our system. It will never reach your inbox. Questionble messages that seem like SPAM will be put into a Quarantine Inbox and held for your instructions. Doubtful messages are sent to you and we inject {SPAM?} to the header of the subject. The messages have a low spam value or the spam is too new to recognize. You can create a rule in your email client to delete these messages, use the plugin or forward the email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Take some time to learn how to utilize and "train" your filter. After one week of training, most of our users are very happy with the results. The instructions below will answer most of the questions pertaining to the spam filter. If you have questions or suggestions, please email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

FIRST USE

When your SPAM Filter is set up, you will receive an initial “welcome” email with a “link” to your Quarantine Inbox. Click on the link to go to the SPAM CONTROL PANEL.

SPAM CONTROL PANEl - training your filter

Your SPAM Filter is very smart, but it needs your help to become even smarter. By going through the messages and indicating which are true SPAM and which are not, the filter "learns" how to better deal with future messages. It takes about a week to train the filter. While training the filter takes some time when you first get set up, it will save you invaluable time in the future by reducing the number of messages in your Quarantine Inbox and will protect you from missing important, valid messages.

You may select multiple emails for delivery, deletion or to be white listed by using the box on the left hand side or select on email at a time by using the “actions” on the right of the email.

Whitelist:
If you have messages that are “quarantined” that should not “quarantined”, highlight them by selecting the box to the left of the message and select “whitelist”. From this point forward that email address will bypass the filter and be allowed every time an email is sent from that email address.

Deliver:
You can deliver a message one time and not have it added to your white list. Simply select the message(s) and click on the deliver box. They will be delivered but will not be added to your white list.

Delete:
This option simply deletes the email messages. Simply deleting messages does not help the filter learn anything. Remember to use the "Classify as Spam" button before deleting the message so that the filter will not accept similar messages in the future.

Classify NOT as spam: (Optional)
If you select multiple messages, you can mark them not to be tagged in the future as SPAM.

Classify as spam: (Optional)
If you select multiple messages, you can mark them as spam and you will no longer receive this message.

For those more advanced users – you can click on the preferences tab and make adjustments to the spam filter. Most of our users do not use this area but more advanced users may find some of the features beneficial.

DAILY Spam QUARANTINE SUMMARY EMail

Below is an example of your daily Spam Quarantine Summary with a list of these questionable messages received that week. You may either click on one of the actions to the right of the message or click on the link that says "To view your quarantine inbox or manage your preferences, click here".

TROUBLESHOOTING

Your username and password automatically change daily and last only 24 hours. This means you can't bookmark your Firewall page - you have to enter using the link on your Daily Quarantine Summary email. Logging in with an old username or password will result in a Session Expired error (see below).

If you receive an Session Expired error on login, do the following:

1. Open your web browser (Internet Explorer, Netscape, Mozilla, Firefox, etc) to http://mailsafe.wadsnet.com:8000
2. Input your email address in the username block and click on the “create new password” icon at the bottom. The spam filter will email you a new password link immediately.
3. Close the login page and start your email client (Outlook, Outlook Express, Netscape, Webmail, etc).
4. Find the new email from the "WADSNET MailSafe Spam Firewall", simply click on the link and you will be taken to your quarantine.

Please note that passwords expire daily. However new passwords are sent in your daily/weekly quarantine email. If you wish to check your “quarantine” before receiving your daily message, you can perform the same steps to receive a “link” to your quarantine. For more troubleshooting and FAQ, visit the FAQ page.

PLUG-IN

You can download and install the Microsoft Outlook Plug-in to help us train the SPAM firewall. The plug-in adds two buttons to Microsoft Outlook. If the message is SPAM, click on the red envelope. If the message is NOT spam, click on the green envelope.

You can download the plug-in from http://mailsafe.wadsnet.com:8000. Click on "Get Mail Client Plugins Here", save it and then run it to install. Note: The plug-in only works for Microsoft Outlook 2000, XP and 2003.

WADSNET MailSafe SPAM Firewall - Whitelist Tutorial
Last updated: 01/23/2006

• User agreement
• Creating a whitelist
• Saving your settings
• Restoring your settings
• Checking your quarantine
• Additional notes

User agreement
Because there is a limit to the size and age of quarantine emails, by using the whitelist/quarantine feature, you agree that WADSNET takes no responsibility and is not liable for any deleted or undelivered email. If you do not agree, DO NOT use this feature and close this page.

Creating a whitelist
WADSNET MailSafe Spam Firewall protects you against spam and viruses. MailSafe can also create a list that will only allow certain email address to come to you, block certain emails and save the rest. To do this:

1. Email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it your email address and stating that you would like to create a whitelist and quarantine all emails
2. Start your web browser and open to http://mailsafe.wadsnet.com:8000/cgi-bin/index.cgi
3. Enter your email address in the Username field and click Create new password.
4. Close out of your web browser
5. Start your email client
6. Check for new email
7. Look for a new email from "WADSNET MailSafe Spam Firewall"
8. This email contains your username and password. Note: This is NOT the same password as your email address.
9. Click on the link in the email. This will open up your web browser and take you to the spam firewall
10. Click the PREFERENCES tab
11. Click on the Quarantine Settings sub-tab.
12. Check Daily under the Quarantine Notification section and click Save changes.
13. Click the Whitelist/Blacklist sub-tab
14. Add the email addresses you want to email you in the Whitelist and click Add. Repeat for all email addresses.
15. Add the email addresses you want to block in the Blacklist and click Add.
16. All other emails will be quarantined or saved up to 15 days. After 15 days, the emails will be automatically deleted. There is NO way to retrieve emails once deleted.
17. To add quarantine emails to your whitelist, click on QUARANTINE INBOX tab, check the emails you want to whitelist and click the whitelist button. This will add the email address to your Whitelist and send the email to you.

Saving your spam settings
WADSNET upgrades the spam firewall often and some upgrades require complete user deletion. Save your settings often. To save your settings:

1. Start your web browser and open to http://mailsafe.wadsnet.com:8000/cgi-bin/index.cgi
2. Login
3. Click the PREFERENCES tab
4. Click on the Spam settings sub-tab.
5. Click on the Backup button
6. A dialog box will appear
7. Browse, find a place on your computer to save your spam settings and click save.

Restoring your spam settings
To restore your settings:

1. Start your web browser and open to http://mailsafe.wadsnet.com:8000/cgi-bin/index.cgi
2. Login
3. Click the PREFERENCES tab
4. Click on the Spam settings sub-tab.
5. Click on the Browse button
6. Browse, find your saved spam settings on your computer and click open.
7. Click the Upload now button.

Checking your quarantined emails
Once a day, the spam firewall will mail you a list of emails that were quarantined. If you didn't get an email that means you have no quarantined email. To check your quarantine list, click the URL/link on the bottom of your email from WADSNET MailSafe spam firewall.

1. Check your quarantine emails often.
2. Quarantine space is limited to 2 MB. Old emails will be deleted as new emails are queued.
3. Quarantine emails are stored up to 15 days.
4. This only works for emails sent from outside of WADSNET.
5. Retrieval of deleted emails are impossible.
6. Save your spam settings. WADSNET will not inform you of updates since updates are often automatic.