New PC FAQ

Got a new PC. What do I need to get to the Internet?

A network interface card (NIC) or Ethernet card and drivers for it. Most new PCs come with a built-in NIC port and the drivers properly installed. The NIC or Ethernet port on your computer looks like a large single phone jack.

What if I do not have a NIC?

  

You can use the USB port on the cable modem if your PC and your cable modems both have USB ports. If the cable modem is from WADSNET, you can get updated drivers from our office Monday through Friday 8 AM to 4:30 PM.

How do I setup my email?

For WEBMAIL, go to http://www.wadsnet.com/webmail. For others, go to support site (http://support.wadsnet.com)

I setup up my email but still can't get my email?

Your password is probably incorrect. Please call our support line at 330.335.2880 to change your password or double check your email account. Remember all usernames and passwords are case sensitive.

I want like to have both PCs (new & old) online.

Then you'll need additional connections from WADSNET or a router. For additional connections, call our office. For more information about routers, visit our support site.

New PC setup steps

  1. Turn off the cable modem by unplugging the power cord (AC power supply)
  2. Connect the coaxial cable from the wall outlet to your cable modem.
  3. Connect the Ethernet or USB cord from the modem to your PC.
  4. Turn on the cable modem, wait for the proper lights to be solid then turn on your PC.
  5. If you are using a USB connection, your PC should prompt you for drivers.
  6. Double click on Internet Explorer to start the Internet.
  7. If the Connection Wizard pops up:
    • For Windows XP: choose "Connect to the Internet "then "Set up my connection manually" and finally "Connect using a broadband connection that is always on."
    • Other Windows: choose the LAN options.
    • Macintosh or Other operating systems: N/A
  
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